Privacy Policy

Effective Date: October 8, 2025


1. Introduction


Welcome to Pristine Wellness Center, operated by Dr. Homeira Izadi (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services related to non-surgical hair restoration and wellness treatments.


By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.


2. Information We Collect


We may collect the following types of information:


A. Personal Information

Information you voluntarily provide, including:


  • Name
  • Phone number
  • Email address
  • Location or mailing address
  • Medical or treatment-related information (if provided in a consultation form or message)


B. Automatically Collected Information

When you visit our website, we may automatically collect:


  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Referring website or source


C. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site performance, and understand user behavior. You can adjust cookie settings in your browser at any time.


3. How We Use Your Information


We use your information to:


  • Respond to inquiries and appointment requests
  • Provide personalized treatment recommendations
  • Improve our website and marketing efforts
  • Communicate with you about promotions, services, and updates
  • Comply with legal and regulatory requirements


We do not sell or rent your personal information to third parties.


4. Sharing Your Information


We may share your information only with:


  • Service providers (e.g., website hosting, appointment scheduling, or marketing partners) who are contractually bound to keep your data secure
  • Law enforcement or regulatory agencies when required by law
  • Business partners assisting in legitimate operational purposes, such as appointment management
  • All partners and vendors handling personal data must adhere to applicable privacy standards.


5. Data Security


We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, please note that no online system can guarantee 100% security.


6. HIPAA Notice


While general website interactions are not covered by HIPAA, any medical information shared through consultation requests or patient intake forms is handled in compliance with applicable healthcare privacy laws and kept confidential.


7. Your Rights


Depending on your location, you may have the right to:


  • Access, correct, or delete your personal data
  • Opt out of marketing communications
  • Request information about data we collect and how we use it


To exercise these rights, please contact us.


8. Links to Other Websites


Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.


9. Children’s Privacy


Our services are not intended for children under 18. We do not knowingly collect personal information from minors.


10. Updates to This Policy


We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Effective Date.”


11. Contact Us


Pristine Wellness Center

Main Office: 2500 Old Crow Canyon Rd., Building 200, Suite 218, San Ramon, CA 94583

Satellite Office: 900 N San Antonio Rd., Suite 104, Los Altos, CA 94022


Phone: (650) 487-0844

Fax:  (650) 924-9888